Reviews

Star Rating:

***** Precise Plumbing & Drain Cleaning is rated 5.0 out of 5 stars, based on 79 reviews!

  • *****

    I called Precise Plumbing because I had a leak in my Watersoftner. I normally replace it and it costs me hundreds of dollars. This year, I decided maybe I can repair instead of replace. I Yelped many repair services and Precise Plumbing responded immediate. Christian came out and worked with me to help me problem solve. Thanks to Christian, my Watersoftner is working again and it helped me save hundreds of dollars. Thank you Christian for your prompt and professional service!

  • *****

    What a great experience! Christian fixed the problem fast and saved me money. Precise Plumbing will be the only plumbers I trust from now on. If you are looking for honest service at a fair price, look no further.

  • *****

    I hired Precise plumbing last week for a toilet install and removal. They where quick as far as quoting me and scheduling, which is always nice. They did a great job, service was fast, friendly and clean. They even came out on Sunday morning! They also hauled away my old toilet and the pricing was fair. Overall, I am satisfied with their service and would highly recommend them to anyone looking for a friendly, clean, and fairly priced plumber.

  • *****

    Great work! They performed plumbing work on our sewer lines and did an awesome job! I will use them in the future.

  • *****

    Wow!! AMAZING service, We messaged precise plumbing and the next day they were out at our residence.
    Christian assessed the plumbing repairs needed and had multiple options for us to choose from. We went with the middle option for all repairs needed and Christian took care of everything same day!
    Great warranty, great work and a great guy!!
    I definitely recommend him and the company to all of our friends, family and local neighbors!
    Thank you again precise plumbing!

  • *****

    Very professional, punctual and responsive at a reasonable price. Can't do better than that. I highly, highly recommend this company.

  • *****

    I received an immediate response after my inquiry for a quote. Christian came out the same day and fixed the problem the following day after obtaining the parts needed. Service was quick and efficient. Price appeared reasonable and actually less than the quote given to me by another company.

  • *****

    Awesome work!!
    Christian came out and assessed our leak and quickly quoted us an amazing price and did the work the same day! He was fast, honest and reliable. We will definitely use Christian and precise plumbing whenever we have plumbing issues.

  • *****

    It is late. We was having a plumbing emergency and Christian from precise was here in literally 10mins. He immediately figured out what the problem was he solved it. Reasonably priced and was out the door. I highly recommend him. He was very courteous professional and helpful. Saved my carpets.

    Thank you again......

  • *****

    Christian was very professional. Came in with the mindset to help us with our issue and not trying to make a profit in every possible way. This was the second time I called them and had the same experience before. I would recommend them to anyone looking for plumbing issues. Will definitely use them again.

  • *****

    Great speedy service. They didn't beat around the bush and try to upsell services. They were clean, professional, and diligent. Would recommend and would use them again.

  • *****

    Customer Service . From the first phone call I knew I made a wonderful decision choosing this company to repair/replace our clogged outdoor pipes. About to close escrow and they were on site with numbers and a next day start date. Amazing. Christian kept me in the loop with updates and information. It was a tough job but they came through with % quality work and follow through. Great job!!!

  • *****

    Christian was fast in responding and was able to help out with my water pressure valve. He gave me a quote that was out of my budget at first but ended up helping me out in my budget range. Came out the next day and only took about 30 min to finish the job. Bonus he installed a new water hose connecter(mine was broken) and gave me a 90 day warranty! Thank you!

  • *****

    Good Price, Excellent Service and Nice Employees! Great experience!

  • *****

    I had a Rheen tankless water heater not working after 5 years usage. I sent work inquire through Yelp, Precise called and asked for detail. when I mentioned the brand, they even considered it maybe under warranty. Christian is very nice, always replied quickly. He came to check the unit and managed to replace with a new one under warranty. I am very happy with their service. Thank you Christian, you are so nice and helpful!

  • *****

    Great service, Made an appointment in 10 minutes and sent the guy right on time who finished his job in 5 minutes and did it well. Plumber was very friendly and courteous.

  • *****

    We just bought a new condo. The listing agent lied about the water heater being up to code, and didn't complete the work before we closed on the condo.

    My husband and I researched different companies and came across precise plumbing. They were the fastest to respond and provided one of the most competitive prices. We are absolutely glad we went with them. They Provided great service. The plumber arrived late, but the company was on top of it with communicating and provided a discount for the inconvenience. We will definitely book our next plumbing job with precise plumbing.

  • *****

    Precision plumbing responded quickly to my request for service and a service call was scheduled the same day. Christian and Matthew came and resolved my plumbing issue at a reasonable price and they were very professional. I especially appreciated how they wore booties when they came into the house since we're pretty meticulous in cleanliness of our home. Believe it or not, that was a big differentiator for me; I will definitely call Precision plumbing again in the future. I highly recommend them.

  • *****

    Had my water heater drained, unclogged a drain, new shower valve and replaced the front yard regulator. Good price and reliable. Thanks for your service Christian

  • *****

    Great customer service. They sent out the plumber who was very knowledgable while explaining everything in detail what he was doing and why. I will highly recommend this company to anyone in the area of Rancho and fontana! Thank you guys!

  • *****

    great work, honest and reliable. they came out to replace my garbage disposal and ended up hiring them for additional small plumbing work! thank you guys.

  • *****

    AWESOME service!! Will HIGHLY recommend precise plumbing. Scheduled me 2 days in advance for a leak in my bathroom, they sent christian out and he throughly diagnosed the issue and charged us a very great price while taking care of the leak. Warranty is also something they offer with all their work! GREAT JOB guys!! HIGHLY recommend to all my family and friends.

  • *****

    Awesome customer service, great pricing! Will definitely contact them in the future for any plumbing needs. I HIGHLY recommend this company to locals and family/friends!

  • *****

    very reliable, affordable and honest. will use this company for any future needs, thanks guys.

  • *****

    The team at Precise were fantastic. We had a tankless water heater and filter that needed to be changed & they were out in no time to do the maintenance on the project for us at $140. I provided the filter, so that wasn't included in their price, but, I had a local competitor do an on site quote for the same service with filter asking for $425. I looked for a loan and then realized, that's robbery and sent them packing. I gave Precise a call and got amazing pricing with excellent service too.

    So, if you want a great team with fair/reasonable pricing and expert service...give this team a call!

    Christian was our plumber and offered kind/courteous service, clean, thorough and even sent me photos (since I was at work) of the filter and flush results via text message.

    We will be using Precise as our preferred plumbers moving forward.

  • *****

    Excellent, prompt, professional and caring.. we had a leak in the house in the kitchen sink. He gave us an honest recommendation. We will definitely use his services in the future!!!!

  • *****

    Very great service! Will highly recommend this company to family and friends. Very knowledgeable. Thank you guys

  • *****

    Called precise plumbing for miscellaneous repairs in my home. They came out within the appointment time and gave us great service and great pricing. We highly recommend them and will continue to use them for any plumbing needs. Thank you!!

  • *****

    I had multiple companies come out to try fix my plumbing issues and no one seemed to be able to. Our toilet and tub kept over flowing and we could not figure out the problem. I call Precise Plumbing they responded immediately, were honest, punctual, and the price was great. They scheduled the work, showed up, completed the job and they even warranty their work. I have never dealt with such wonderful professional plumbers before. I high recommend them for any type of plumbing issue you may have big or small.

  • *****

    Our family recently purchased a home, and to our surprise, discovered a leaking pipe in the ceiling after the close of escrow. I posted a request for a quote on Yelp, and within minutes, I was speaking to Christian. We had a lot of back and forth about the project, but he was always patient and informative. He came immediately and professionally did the job at a reasonable price. Afterwards, he helped us with the insurance claim and took care of all the paperwork. I can't recommend him highly enough for his professionalism and courteousness.

  • *****

    All I can say is THANKS YELP....precise plumbing was very professional...clean..courtesy and fast. Pricing was fair..I had to replace a water heater...it was more than 10years old (didn't want to) but it was time. They didn't take all day and they were timely..CHRISTIAN is the best..THANK YOU PRECISE PLUMBING

  • *****

    Our water had a leak and this was the first company to respond on a Saturday morning.'The Technician came out early in the day and replaced the water heater at a very fair price.'When he turned on the water we also discovered a leak in the pipe in the wall.'He made the repair quickly and professionally and included the work in the service call for the water heater.
    I plan on using this company again as they are quick to respond and very reasonably priced compared to other companies.

  • *****

    Came out to do routine maintenance on my tankless water heater (which I was unaware was supposed to be getting annual flushes) and was friendly and helpful. Turns out it needs more than a flush, but he was willing to write it up for me so I could present the problem to my home Warranty.

  • *****

    So a couple-three weeks ago, we woke up to a nasty surprise...our water heater had developed a slow leak!! Needless to say we were very distressed. We called around a few places and was getting hit with ridiculous price quotes of up to $2,600!

    That was when my mother decided to try the "Request a Quote" feature on Yelp. To be honest, I didn't even know this existed, so I Was intrigued. Very shortly there after, businesses were responding in messages with quotes and follow up questions.

    Precise Plumbing was one of them. And I'll be honest, their quote was not the lowest one. What did set them apart, however, was that they kept answering our own questions promptly and in a friendly fashion...on a Saturday even! They quoted us a price of $1,285 out the door for removal of the old unit, installation of a new 50 gallon water heater as well as all the code upgrades and pipes needed. Plus they found a Monday appointment for us in the late afternoon. We decided to go with them.

    GREAT IDEA! They had a cancellation earlier in the day and asked if we would like that spot.. of course we did! :) When they arrived and inspected out old unit, they informed us that it was over 20 years old and had cracks in it! Oh my! That made me wonder how bad it COULD have gotten if we had neglected it.

    They were very professional and drained the old water heater, removed it and installed the new unit. They had to include a few extra parts, which they did NOT charge for. They even told us of something that would eventually need to be replaced, gave us a quote, and told us there was no hurry or pressure in getting it done! Soooo nice!

    They were in and out in around 90 mins, with minimal mess (which of course they cleaned up).

    We were very impressed by their friendly, professional service and would HIGHLY recommend them to others!

  • *****

    I did not work with this company. My review is based on their response time via yelp. Thank you for responding promptly with a quote.

  • *****

    Christian at precise plumbing was great I messaged him on Monday regarding a water heater repair. He was very honest and told me that my water was 10 years old and repairing it would not be good for me. I told him that I would get back to him. The following day he texted me and asked how my situation was going. I told him I'm shopping for a new water heater online and I sent him a picture of the one I was thinking about purchasing and he replied to me that he could get that same water heater at wholesale price. So my total cost for a new water heater, warranty, labor and parts was 1,000. The other companies quoted me 1,250 and 1,350. I'm very happy with my new Bradford white water heater. Thanks Christian

  • *****

    Christian changed out my water heater. Initially there was a hiccup, but his customer service came out and the situation was resolved on his end.

  • *****

    Quick response. Great service. Great customer service!

    Christian was quick, precise and helpful. He unclogged a super gross clog in our shower that has been an issue for years. He was in and out and solved our problem. I'll be recommending his service to my entire neighborhood and anyone who needs plumbing help!

  • *****

    I had a pesky leak from a faucet in my shower that gotten progressively worse as time went on. This had been "fixed" once before by another plumber some time ago. I tried contacting the old plumber and couldn't find him (out of business?). I searched Yelp and was immediately contacted by Precise Plumbing. I was told that they were booked up on the day that I initially did the search (Tuesday New Year's Day) as well as the next day, Wednesday, but was told that they could make it on Thursday. An appointment was made.
    The morning of the appointment came and an emergency came up where the technician couldn't make it as scheduled but Christian, the owner stated that he would personally come the very next morning, Friday. Although I wasn't pleased that I had to take some more time off from work, I understood that things do happen, and that emergencies do occur which may necessitate the need to reschedule.
    The fact however, that the owner, himself, stated that he would step in and handle the call, and in fact did so shows that this business does care about customer service.
    Christian was pleasant, the leak was fixed, and the price was comparable to what other plumbers subsequently had estimated in their initial Yelp responses.
    Although not necessarily the company's fault regarding the unexpected emergency and the need to reschedule my appointment, I am giving it 4 stars rather than 5 simply for this reason. I will, however, contact them in the future for any plumbing needs and do recommend them to others.

  • *****

    this guy did a very good job. very reliable and easy to contact to.

  • *****

    Christian responded promptly as well as executed our emergency gas leak repair in a professional and timely manner! Between contacting him at 0900 and receiving a service call an hour after! Highly recommended

  • *****

    Great service.. had a busted water heater, Christian was able to fit me in his schedule the same day.

  • *****

    Contacted Christian at Precise late New Years Eve - immediate response to first and followup questions - appt set for New Years Day - arrived on time, cleared main line stoppage right away - fee less than minimum quoted! Owner operated and open everyday but Christmas and Thanksgiving - NO ADDITIONAL FEE FOR EVENING WEEKEND OR HOLIDAYS! Keeping his business card magnet on my fridge for sure!

  • *****

    Christian came out with a quickness and installed a washer outlet box. Great pricing, Fast, efficient, and friendly. Was in and out within an hour and a half.

  • *****

    Will definitely recommend Precise Plumbing and will use them again if I am in need. They showed up in a timely manner, very professional, nice and affordable. Thank you Precise for taking care of my plumbing issue.

  • *****

    My landlord called out this company today. I had a leak from my upstairs shower raining to my down stairs living room they came out and quickly found the problem, 2 hours later my leak was repaired and the shower faucet was replaced! It works so much better and looks great!! Major thank you to this company and same day service! I will use them when I come across any plumbing needs

  • *****

    I called precise plumbing for a leak coming from my water heater, they answered the phone on the first ring and were very professional and happy. Christian came out shortly after and diagnosed everything for FREE and gave us prices right then and there. He was very honest, trustworthy and professional as well as outgoing. He replaced our water heater and a pressure regulator that had went bad at a very great price. My husbands mother also used him prior to us and loved his quality of work and service. We will continue to use precise plumbing and we truly wish great success for Christian and his company because there aren't many honest plumbers!!

  • *****

    Called Precise plumbing today for an emergency as my kitchen sink was clogged. They had a technician out within 90 minutes, quoted me a great affordable price and then ran a snake to get my kitchen sink unclogged. Christian was in and out within 1 hour. Highly suggest there services to anyone in the inland empire area. They do not charge any extra emergency or weekend fees

  • *****

    Awesome service, quick fast response on yelp. Christina came out(the owner) assessed my leak under my kitchen sink and gave me 3 options to choose from. We ended up going with the replacement of our valves and faucet in the kitchen because Christian recommended it and did not push us to perform any work we didn't need or want. We truly trust him and will recommend his company to all of our family and friends. Thank you, Christian.

  • *****

    Called precise plumbing & drain cleaning for a leak in my water line, Christian came out and assessed the issue and was very honest with my husband and I. He repaired our leak the same day and had the water back on within 2 hours, his price was extremely reasonable compared to the other company we originally called. I will continue to use precise plumbing and refer to all my family and friends :)

  • *****

    Tenant reported water overflow in shower, bath areas. Sent yelp request to Precise Plumbing & Drain Cleaning, they responded quickly. They sent a technician on weekend, quoted very reasonable price. Issue addressed. Perfect 5-star service. Definitely will use this company again!

  • *****

    This is the most excellent plumbing company I have ever came across! Christian was very helpful when it came to our shower backing up! He came quickly and fixed our problem in less than an hour! Grateful that I came across this Yelp and found them. 100% recommend this company for your plumbing needs

  • *****

    Had Christian do 2 Honda for me at 2 separate properties. Professional and not as expensive as others. He is my new go to guy!

  • *****

    We were referred to precise plumbing & Drain Cleaning by a friend whom used them in the past, they came out the same day after 3pm and helped us out with our overflowing drain that was flooding out our downstairs restroom. They solved the problem quickly and efficiently and even cleaned up after themselves (which not many plumbers do). We also called them the next day to Install a water heater for our rental property in chino hills, our tenants had nothing but good to say about them as well! We will continue to refer precise plumbing and use them if we need a plumber again! Thank you guys.

  • *****

    Super reliable, fast and always takes care of their customers! I will recommend and refer to everyone who is in need of a plumber!

  • *****

    I had made an appointment and missed it and was able to reschedule next day with no hassle at all and Christian got the job done quick and easy. Will definitely be a returning customer!

  • *****

    Amazing service, sent a Yelp quote at 2pm got response within 10 minutes. And they were able to come to my house same day after work and cleared our toilet in time for a house full of people coming tomorrow for Thanksgiving. Very professional and were in and out with 20 mins. Found us a a great plumber for all our home needs.

  • *****

    We experienced an emergency with our main line clog backing up into our tubs and we called Christian. Within 20 minutes he arrived and was able to diagnose the problem and fix it so quickly! We are so thankful that he was willing to put us as a priority and take care of the issue. Thank you so much for your fast and professional service! We will definitely use you again and refer you!

  • *****

    Christian was prompt and professional in fixing my water heater and the water pressure at our residence. He was honest and fair and even rectified a small issue we were having afterwards expeditiously. Everything works wonderfully now. Highly recommend.

  • *****

    Christian did an awesome job moving the gas line behind my new stove. The stove stove stuck out about 3 inches, and now it fits perfectly.

  • *****

    Very professional and happy with the work that was done. Will definitely recommend Christian Precise Plumbing to friends and family. Price was right on with no hidden fees exactly what he quoted for the job needed.

  • *****

    They were very professional and knew what was going on

  • *****

    I contacted this plumbing service late last night for our clogged master shower. Christian came the next morning and resolved the matter for us quickly. Thank you Christian for a awesome job and awesome service! I pray your business prospers!

  • *****

    Needed a plumbing professional at the last minute. Christian showed up earlier and took care of business. He is an expert in this profession. Changed a faucet , garbage disposal and a few other repairs. Thanks for the EXCELLENT service

  • *****

    Christian was very nice and on time and fair with the price and did a great job, I would recommend him to anyone.

  • *****

    Services haven't been rendered yet but this review is solely regarding the customer service I received. Christian was very prompt in returning my call. In my mid-crisis rant, he patiently listened to all of my concerns and provided a thorough explanation regarding the work that will need to be done.

    I've spoken to other plumbers over the phone but Christian's professionalism surpasses any and all. It's comforting to be able to speak with someone who assures you that they are there to help.

    Thank you, Christian!

  • *****

    I contacted several plumbers on Yelp in regards to getting a drain pan installed for my washer. Christian was one of the first to respond through Yelp messaging and offered a very reasonable price for the installation.
    He and his assistant were very fast with the install and did a great job. They were also polite and friendly. I will definitely use him again for my plumbing issues.

  • *****

    First and foremost GREAT Customer service, I appreciated the way Christian talk to me and put everything in lames terms for me to understand what was going with my plumping. Christian also gave me an outstanding and reasonable qoute he came right away and got to work. His work is clean and spotless he is a neat plumber. I would Definitely recommend him to family and friends Thank You Christian for your amazing work everything flushes perfectly because of your expertise.

  • *****

    I was looking for a good quality plumbing service in my area and Precise Plumbing came out on top. Christian is very professional and was quick in responding to my inquiry. He provided a quote for service by e-mail and when he arrived to review the work, was true to his word. We will have him back soon for outside faucet replacements and other winter prep projects. He's honest and hardworking, something you don't find that much anymore. I've been in engineering and construction for almost 40 years so I take contractor pricing and integrity very seriously. I'd have no problem recommending Christian to friends and family.

  • *****

    Precise plumbing gets five stars guaranteed! They showed up on time, very professional and very reasonably priced. I recommend to all who are looking for a trustworthy, plumbing service!

  • *****

    Great work, fast turn around, and a fair competitive price. I'll definitely be using this service for any future plumbing issues.

  • *****

    I was looking around for the best price to get our new water heater installed and found this guy. He came out the same day and installed it for us pretty quickly, it's been about 3 months now and running smooth so I referred our neighbor and they're getting some work done now as well. Thank you for the prompt and excellent service !

  • *****

    Christian came out and diagnosed our plumbing issue quickly and efficiently!! We own several properties and he is our go-to guy!! I will recommend his company to everyone and anyone! 5 star service all across the board !!

  • *****

    Service was prompt and reasonably priced. Transaction was straight forward with no hidden 'extras.' Highly recommended

  • *****

    Excellent customer connection and speedy service. Found the problem and was able to fix it w no hidden costs and got the job done. Will recommend to all friends and family and will definitely use them again!!!

  • *****

    Christian does great work and pricing is far greater than any company around. He has done multiple jobs for me and I am always satisfied with the outcome. Stop your search now and call precise plumbing!

  • *****

    Amazing service! Called precise plumbing for a couple occasions I had around my house, Christian came out in a timely manner and managed to fix all my malfunctions. I recommend you call Precise Plumbing not only is the service great but competitive pricing for the high quality work provided! 5 stars!

  • *****

    If you need any type of plumbing done, contact Christian Arellano. Great service, prices, and does a great job. The most important thing is he's honest and will tell you exactly what the problem is. I had bad experiences with other plumbing companies where they wanted to charge me an arm and a leg for something so simple and for stuff that didn't even need to be fixed on.

  • *****

    I had contacted Christian from Precise Plumbing after I heard an loud screeching coming from what I thought was my sprinkler valve outside of my house that occurred every time someone would use the water. I had contacted him late in the evening and explained to him the sound it was making and I was able to send him a video of the noise and the pipe and he seemed very confident he knew what the issue was and told me he would look at it first thing the very next day. He arrived the very next day and sure enough he was correct as to what he thought the problem was. He fixed the valve within 30mins or less and charged me such a reasonable price compared to other plumbing services. I will definitely be a returning customer.