Reviews

Star Rating:

***** Precise Plumbing & Drain Cleaning is rated 4.9 out of 5 stars, based on 47 reviews!

  • *****

    Came out to do routine maintenance on my tankless water heater (which I was unaware was supposed to be getting annual flushes) and was friendly and helpful. Turns out it needs more than a flush, but he was willing to write it up for me so I could present the problem to my home Warranty.

  • *****

    So a couple-three weeks ago, we woke up to a nasty surprise...our water heater had developed a slow leak!! Needless to say we were very distressed. We called around a few places and was getting hit with ridiculous price quotes of up to $2,600!

    That was when my mother decided to try the "Request a Quote" feature on Yelp. To be honest, I didn't even know this existed, so I Was intrigued. Very shortly there after, businesses were responding in messages with quotes and follow up questions.

    Precise Plumbing was one of them. And I'll be honest, their quote was not the lowest one. What did set them apart, however, was that they kept answering our own questions promptly and in a friendly fashion...on a Saturday even! They quoted us a price of $1,285 out the door for removal of the old unit, installation of a new 50 gallon water heater as well as all the code upgrades and pipes needed. Plus they found a Monday appointment for us in the late afternoon. We decided to go with them.

    GREAT IDEA! They had a cancellation earlier in the day and asked if we would like that spot.. of course we did! :) When they arrived and inspected out old unit, they informed us that it was over 20 years old and had cracks in it! Oh my! That made me wonder how bad it COULD have gotten if we had neglected it.

    They were very professional and drained the old water heater, removed it and installed the new unit. They had to include a few extra parts, which they did NOT charge for. They even told us of something that would eventually need to be replaced, gave us a quote, and told us there was no hurry or pressure in getting it done! Soooo nice!

    They were in and out in around 90 mins, with minimal mess (which of course they cleaned up).

    We were very impressed by their friendly, professional service and would HIGHLY recommend them to others!

  • *****

    I did not work with this company. My review is based on their response time via yelp. Thank you for responding promptly with a quote.

  • *****

    Christian at precise plumbing was great I messaged him on Monday regarding a water heater repair. He was very honest and told me that my water was 10 years old and repairing it would not be good for me. I told him that I would get back to him. The following day he texted me and asked how my situation was going. I told him I'm shopping for a new water heater online and I sent him a picture of the one I was thinking about purchasing and he replied to me that he could get that same water heater at wholesale price. So my total cost for a new water heater, warranty, labor and parts was 1,000. The other companies quoted me 1,250 and 1,350. I'm very happy with my new Bradford white water heater. Thanks Christian

  • *****

    Christian changed out my water heater. Initially there was a hiccup, but his customer service came out and the situation was resolved on his end.

  • *****

    Quick response. Great service. Great customer service!

    Christian was quick, precise and helpful. He unclogged a super gross clog in our shower that has been an issue for years. He was in and out and solved our problem. I'll be recommending his service to my entire neighborhood and anyone who needs plumbing help!

  • *****

    I had a pesky leak from a faucet in my shower that gotten progressively worse as time went on. This had been "fixed" once before by another plumber some time ago. I tried contacting the old plumber and couldn't find him (out of business?). I searched Yelp and was immediately contacted by Precise Plumbing. I was told that they were booked up on the day that I initially did the search (Tuesday New Year's Day) as well as the next day, Wednesday, but was told that they could make it on Thursday. An appointment was made.
    The morning of the appointment came and an emergency came up where the technician couldn't make it as scheduled but Christian, the owner stated that he would personally come the very next morning, Friday. Although I wasn't pleased that I had to take some more time off from work, I understood that things do happen, and that emergencies do occur which may necessitate the need to reschedule.
    The fact however, that the owner, himself, stated that he would step in and handle the call, and in fact did so shows that this business does care about customer service.
    Christian was pleasant, the leak was fixed, and the price was comparable to what other plumbers subsequently had estimated in their initial Yelp responses.
    Although not necessarily the company's fault regarding the unexpected emergency and the need to reschedule my appointment, I am giving it 4 stars rather than 5 simply for this reason. I will, however, contact them in the future for any plumbing needs and do recommend them to others.

  • *****

    this guy did a very good job. very reliable and easy to contact to.

  • *****

    Christian responded promptly as well as executed our emergency gas leak repair in a professional and timely manner! Between contacting him at 0900 and receiving a service call an hour after! Highly recommended

  • *****

    Great service.. had a busted water heater, Christian was able to fit me in his schedule the same day.

  • *****

    Contacted Christian at Precise late New Years Eve - immediate response to first and followup questions - appt set for New Years Day - arrived on time, cleared main line stoppage right away - fee less than minimum quoted! Owner operated and open everyday but Christmas and Thanksgiving - NO ADDITIONAL FEE FOR EVENING WEEKEND OR HOLIDAYS! Keeping his business card magnet on my fridge for sure!

  • *****

    Christian came out with a quickness and installed a washer outlet box. Great pricing, Fast, efficient, and friendly. Was in and out within an hour and a half.

  • *****

    Will definitely recommend Precise Plumbing and will use them again if I am in need. They showed up in a timely manner, very professional, nice and affordable. Thank you Precise for taking care of my plumbing issue.

  • *****

    My landlord called out this company today. I had a leak from my upstairs shower raining to my down stairs living room they came out and quickly found the problem, 2 hours later my leak was repaired and the shower faucet was replaced! It works so much better and looks great!! Major thank you to this company and same day service! I will use them when I come across any plumbing needs

  • *****

    I called precise plumbing for a leak coming from my water heater, they answered the phone on the first ring and were very professional and happy. Christian came out shortly after and diagnosed everything for FREE and gave us prices right then and there. He was very honest, trustworthy and professional as well as outgoing. He replaced our water heater and a pressure regulator that had went bad at a very great price. My husbands mother also used him prior to us and loved his quality of work and service. We will continue to use precise plumbing and we truly wish great success for Christian and his company because there aren't many honest plumbers!!

  • *****

    Called Precise plumbing today for an emergency as my kitchen sink was clogged. They had a technician out within 90 minutes, quoted me a great affordable price and then ran a snake to get my kitchen sink unclogged. Christian was in and out within 1 hour. Highly suggest there services to anyone in the inland empire area. They do not charge any extra emergency or weekend fees

  • *****

    Awesome service, quick fast response on yelp. Christina came out(the owner) assessed my leak under my kitchen sink and gave me 3 options to choose from. We ended up going with the replacement of our valves and faucet in the kitchen because Christian recommended it and did not push us to perform any work we didn't need or want. We truly trust him and will recommend his company to all of our family and friends. Thank you, Christian.

  • *****

    Called precise plumbing & drain cleaning for a leak in my water line, Christian came out and assessed the issue and was very honest with my husband and I. He repaired our leak the same day and had the water back on within 2 hours, his price was extremely reasonable compared to the other company we originally called. I will continue to use precise plumbing and refer to all my family and friends :)

  • *****

    Tenant reported water overflow in shower, bath areas. Sent yelp request to Precise Plumbing & Drain Cleaning, they responded quickly. They sent a technician on weekend, quoted very reasonable price. Issue addressed. Perfect 5-star service. Definitely will use this company again!

  • *****

    This is the most excellent plumbing company I have ever came across! Christian was very helpful when it came to our shower backing up! He came quickly and fixed our problem in less than an hour! Grateful that I came across this Yelp and found them. 100% recommend this company for your plumbing needs

  • *****

    Had Christian do 2 Honda for me at 2 separate properties. Professional and not as expensive as others. He is my new go to guy!

  • *****

    We were referred to precise plumbing & Drain Cleaning by a friend whom used them in the past, they came out the same day after 3pm and helped us out with our overflowing drain that was flooding out our downstairs restroom. They solved the problem quickly and efficiently and even cleaned up after themselves (which not many plumbers do). We also called them the next day to Install a water heater for our rental property in chino hills, our tenants had nothing but good to say about them as well! We will continue to refer precise plumbing and use them if we need a plumber again! Thank you guys.

  • *****

    Super reliable, fast and always takes care of their customers! I will recommend and refer to everyone who is in need of a plumber!

  • *****

    I had made an appointment and missed it and was able to reschedule next day with no hassle at all and Christian got the job done quick and easy. Will definitely be a returning customer!

  • *****

    Amazing service, sent a Yelp quote at 2pm got response within 10 minutes. And they were able to come to my house same day after work and cleared our toilet in time for a house full of people coming tomorrow for Thanksgiving. Very professional and were in and out with 20 mins. Found us a a great plumber for all our home needs.

  • *****

    We experienced an emergency with our main line clog backing up into our tubs and we called Christian. Within 20 minutes he arrived and was able to diagnose the problem and fix it so quickly! We are so thankful that he was willing to put us as a priority and take care of the issue. Thank you so much for your fast and professional service! We will definitely use you again and refer you!

  • *****

    Christian was prompt and professional in fixing my water heater and the water pressure at our residence. He was honest and fair and even rectified a small issue we were having afterwards expeditiously. Everything works wonderfully now. Highly recommend.

  • *****

    Christian did an awesome job moving the gas line behind my new stove. The stove stove stuck out about 3 inches, and now it fits perfectly.

  • *****

    Very professional and happy with the work that was done. Will definitely recommend Christian Precise Plumbing to friends and family. Price was right on with no hidden fees exactly what he quoted for the job needed.

  • *****

    They were very professional and knew what was going on

  • *****

    I contacted this plumbing service late last night for our clogged master shower. Christian came the next morning and resolved the matter for us quickly. Thank you Christian for a awesome job and awesome service! I pray your business prospers!

  • *****

    Needed a plumbing professional at the last minute. Christian showed up earlier and took care of business. He is an expert in this profession. Changed a faucet , garbage disposal and a few other repairs. Thanks for the EXCELLENT service

  • *****

    Christian was very nice and on time and fair with the price and did a great job, I would recommend him to anyone.

  • *****

    Services haven't been rendered yet but this review is solely regarding the customer service I received. Christian was very prompt in returning my call. In my mid-crisis rant, he patiently listened to all of my concerns and provided a thorough explanation regarding the work that will need to be done.

    I've spoken to other plumbers over the phone but Christian's professionalism surpasses any and all. It's comforting to be able to speak with someone who assures you that they are there to help.

    Thank you, Christian!

  • *****

    I contacted several plumbers on Yelp in regards to getting a drain pan installed for my washer. Christian was one of the first to respond through Yelp messaging and offered a very reasonable price for the installation.
    He and his assistant were very fast with the install and did a great job. They were also polite and friendly. I will definitely use him again for my plumbing issues.

  • *****

    First and foremost GREAT Customer service, I appreciated the way Christian talk to me and put everything in lames terms for me to understand what was going with my plumping. Christian also gave me an outstanding and reasonable qoute he came right away and got to work. His work is clean and spotless he is a neat plumber. I would Definitely recommend him to family and friends Thank You Christian for your amazing work everything flushes perfectly because of your expertise.

  • *****

    I was looking for a good quality plumbing service in my area and Precise Plumbing came out on top. Christian is very professional and was quick in responding to my inquiry. He provided a quote for service by e-mail and when he arrived to review the work, was true to his word. We will have him back soon for outside faucet replacements and other winter prep projects. He's honest and hardworking, something you don't find that much anymore. I've been in engineering and construction for almost 40 years so I take contractor pricing and integrity very seriously. I'd have no problem recommending Christian to friends and family.

  • *****

    Precise plumbing gets five stars guaranteed! They showed up on time, very professional and very reasonably priced. I recommend to all who are looking for a trustworthy, plumbing service!

  • *****

    Great work, fast turn around, and a fair competitive price. I'll definitely be using this service for any future plumbing issues.

  • *****

    I was looking around for the best price to get our new water heater installed and found this guy. He came out the same day and installed it for us pretty quickly, it's been about 3 months now and running smooth so I referred our neighbor and they're getting some work done now as well. Thank you for the prompt and excellent service !

  • *****

    Christian came out and diagnosed our plumbing issue quickly and efficiently!! We own several properties and he is our go-to guy!! I will recommend his company to everyone and anyone! 5 star service all across the board !!

  • *****

    Service was prompt and reasonably priced. Transaction was straight forward with no hidden 'extras.' Highly recommended

  • *****

    Excellent customer connection and speedy service. Found the problem and was able to fix it w no hidden costs and got the job done. Will recommend to all friends and family and will definitely use them again!!!

  • *****

    Christian does great work and pricing is far greater than any company around. He has done multiple jobs for me and I am always satisfied with the outcome. Stop your search now and call precise plumbing!

  • *****

    Amazing service! Called precise plumbing for a couple occasions I had around my house, Christian came out in a timely manner and managed to fix all my malfunctions. I recommend you call Precise Plumbing not only is the service great but competitive pricing for the high quality work provided! 5 stars!

  • *****

    If you need any type of plumbing done, contact Christian Arellano. Great service, prices, and does a great job. The most important thing is he's honest and will tell you exactly what the problem is. I had bad experiences with other plumbing companies where they wanted to charge me an arm and a leg for something so simple and for stuff that didn't even need to be fixed on.

  • *****

    I had contacted Christian from Precise Plumbing after I heard an loud screeching coming from what I thought was my sprinkler valve outside of my house that occurred every time someone would use the water. I had contacted him late in the evening and explained to him the sound it was making and I was able to send him a video of the noise and the pipe and he seemed very confident he knew what the issue was and told me he would look at it first thing the very next day. He arrived the very next day and sure enough he was correct as to what he thought the problem was. He fixed the valve within 30mins or less and charged me such a reasonable price compared to other plumbing services. I will definitely be a returning customer.